Cresta
Real-time agent assist and autonomous contact-centre agents.
Full Cresta record →Head to head
Cresta vs ChatGPT Agent
Cresta (Cresta) and ChatGPT Agent (OpenAI) both sit in Agents & Automation. Cresta is the cheaper entry point at Enterprise quoted. ChatGPT Agent shipped more tracked changes in the last 30 days (7 vs 0). Every value below comes from the latest crawl of the vendors' own pages.
| Attribute | Cresta Cresta | ChatGPT Agent OpenAI |
|---|---|---|
| Segment | Agents & Automation | Agents & Automation |
| Version | 2025 | gpt-6-astra |
| Entry cost | Enterprise quoted | from $20/mo |
| Pricing tiers | — | ChatGPT Plus $20 |
| Model stack | in-house + frontier | GPT-5.2 · GPT-5.4 · gpt-5.6 · gpt-6-astra |
| Context window | — | 196K tokens |
| Public API | ||
| Routes models | ||
| Changes / 30d | 0 | 7 |
| Origin | Global | Global |
| Capabilities | Real-time coaching, Voice agents, Insights | Virtual browser, Terminal access, Connectors, Takeover mode, Scheduled tasks, Agents SDK, Agent Builder, Computer use |
ChatGPT Agent
Controls a virtual browser and terminal to complete tasks end to end.
Full ChatGPT Agent record →