Head to head

Amazon Q Business vs Agentforce

Amazon Q Business (AWS) and Agentforce (Salesforce) both sit in Enterprise Platforms. Agentforce is the cheaper entry point at from $2/mo. Amazon Q Business shipped more tracked changes in the last 30 days (9 vs 2). Every value below comes from the latest crawl of the vendors' own pages.

AttributeAmazon Q Business

AWS

Agentforce

Salesforce

SegmentEnterprise PlatformsEnterprise Platforms
VersionAmazon Q BusinessAgentforce
Entry costFree tier · from $3/mofrom $2/mo
Pricing tiersAmazon Q Business Lite $3 · Amazon Q Business Pro $20Standard Conversation Rate $2
Model stackAmazon Bedrock · Amazon Bedrock Models · Amazon Nova · Amazon Q Business · Claude · Generative AI model · Nova · TitanAgentforce · Claude · GPT-5 class · Salesforce Agentforce · Salesforce Agentforce Models · Salesforce AI Models · Salesforce Atlas Reasoning Engine · xGen
Context windowModel-dependentModel-dependent
Public API
Routes models
Changes / 30d92
OriginGlobalGlobal
Capabilities40+ enterprise connectors, Cited answers, Q Apps, IAM Identity Center permissions, Q in QuickSight, Conversational AI, Permission-aware responses, Enterprise single sign-onAtlas reasoning engine, Data Cloud grounding, Agent Builder, Testing Center, MCP support, Agentforce Builder, Agentforce Voice, Agentforce Dev Tools

Amazon Q Business

Amazon Q Business indexes enterprise connectors and answers with citations, with Q Developer covering the coding side and Bedrock underneath.

Full Amazon Q Business record →

Agentforce

Agentforce builds retrieval-grounded agents on Salesforce's Data Cloud, with an Atlas reasoning engine and per-conversation or flex-credit pricing.

Full Agentforce record →
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