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Agentforce

Salesforce · #8 most active of 17 in Enterprise Platforms

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Agentforce builds retrieval-grounded agents on Salesforce's Data Cloud, with an Atlas reasoning engine and per-conversation or flex-credit pricing.

100

Trust score · Verified

1 data point checked · 2026-09-12

Model stack: UnverifiableEntry price: UnverifiableVersion: VerifiedHow this works →

Current version

Agentforce

Entry cost

from $2/mo

Changes / 30d

1

The short answers · verified September 15, 2026

What is the latest version of Agentforce?
The current shipped version of Agentforce is Agentforce, as of September 15, 2026.
How much does Agentforce cost?
Agentforce starts at $2 per month on its cheapest paid tier, as of September 15, 2026.
What AI model does Agentforce use?
Agentforce runs primarily on Claude.

Source: Salesforce — help.salesforce.com · Reusable under CC BY 4.0 — cite Tomorrow

Capabilities

  • Atlas reasoning engine
  • Data Cloud grounding
  • Agent Builder
  • Testing Center
  • MCP support
  • Agentforce Builder
  • Agentforce Voice
  • Agentforce Dev Tools
  • Agentforce Operations
  • AgentExchange
  • Agentforce in Slack
  • AI Agents
  • Agentic Search
  • AI agents
  • Agentic CRM

Pricing

  • Standard Conversation Rate

    Price per conversation

    $2

Entry price over time

7/29/2026 · $29/15/2026 · $2

Geek mode

Models under the hood

  • Agentforce

    Salesforce

    unknown

  • Claude

    Anthropic

    disclosed

  • GPT-5 class

    OpenAI

    disclosed

  • Salesforce Agentforce

    Salesforce

    unknown

  • Salesforce Agentforce Models

    Salesforce

    unknown

  • Salesforce AI Models

    Salesforce

    unknown

  • Salesforce Atlas Reasoning Engine

    Salesforce

    inferred

  • xGen

    Salesforce

    disclosed

Context window

Model-dependent

Public API

yes

Multi-model routing

yes

Stack signals

  • Salesforce
  • Slack
  • Tableau
  • MuleSoft
  • Heroku

Shared model stack

Other tracked products running on the same foundation models — a quick read on how much of the catalog moves when one of these models changes.

green disclosed · amber inferred · grey unattributed. Aliases are folded into one model; provider concentration counts only models with an established vendor.

Reported scale

Reference data. Each figure is whatever the source actually said — weekly users, downloads, revenue run-rate — with its own definition and date. These are not comparable between tools and are never used to rank anything.

No public usage figure on record for this product.

Public market scorecard

Salesforce investor relations

Salesforce trades as NYSE: CRM. Figures below are as reported for Q1 FY2027 on May 27, 2026; market levels are the close on Aug 6, 2026 and are a reference marker, not a live quote.

Q1 FY2027 revenue

~$10B

+9% YoY

Agentforce deals
thousands of paid deals
company stated
cRPO
~+10% YoY

Market reference

Share price~$260
12-month change-3%
Market cap~$250B
Live quote

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Included at no additional cost with paid Zoom service plans (free tier / Zoom AI Companion included in paid plans).
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Oracle Fusion AI Agents

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Elsewhere on the same models

Products in other segments that name one of Agentforce's models in their stack.

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No additional license fees. Included with Databricks Lakehouse usage (standard DBU rates apply).
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Free tier available with 50 agentic chat interactions per month. Paid pricing not fully detailed on this page.
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AssemblyAI

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Cost
Free tier with $50 free credits, then pay-as-you-go starting at $0.15/hr for pre-recorded STT (Universal-2)
Model
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CoCounsel

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Legal assistant on Westlaw

Version
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Cost
Enterprise contract pricing
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Decagon

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AI support agents for high-volume consumer brands.

Version
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Cost
Usage-based, enterprise
Model
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Devin

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10

Autonomous software engineer that works asynchronous tickets.

Version
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Cost
from $20/mo
Model
Claude

Change history

  • model

    Agentforce added Salesforce Agentforce Models to its model stack

    Agentforce, Claude, GPT-5 class, Salesforce AI Models, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGenAgentforce, Claude, GPT-5 class, Salesforce AI Models, Salesforce Agentforce, Salesforce Agentforce Models, Salesforce Atlas Reasoning Engine, xGen

    source
  • capability

    New capabilities: Agentic CRM

    14 tracked15 tracked · +Agentic CRM

    source
  • capability

    New capabilities: AI agents

    13 tracked14 tracked · +AI agents

    source
  • model

    Agentforce added Agentforce to its model stack

    Claude, GPT-5 class, Salesforce AI Models, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGenAgentforce, Claude, GPT-5 class, Salesforce AI Models, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGen

    source
  • model

    Agentforce added Salesforce AI Models to its model stack

    Claude, GPT-5 class, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGenClaude, GPT-5 class, Salesforce AI Models, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGen

    source
  • capability

    New capabilities: Agentic Search

    12 tracked13 tracked · +Agentic Search

    source
  • capability

    New capabilities: AI Agents

    11 tracked12 tracked · +AI Agents

    source
  • model

    Agentforce added Salesforce Agentforce to its model stack

    Claude, GPT-5 class, Salesforce Atlas Reasoning Engine, xGenClaude, GPT-5 class, Salesforce Agentforce, Salesforce Atlas Reasoning Engine, xGen

    source
  • version

    Agentforce moved to Agentforce

    Agentforce 3Agentforce

    source
  • model

    Agentforce added Salesforce Atlas Reasoning Engine to its model stack

    Claude, GPT-5 class, xGenClaude, GPT-5 class, Salesforce Atlas Reasoning Engine, xGen

    source
  • capability

    New capabilities: Agentforce in Slack

    105

    source
  • capability

    New capabilities: AgentExchange

    95

    source
  • capability

    New capabilities: Agentforce Builder, Agentforce Voice, Agentforce Dev Tools

    54

    source
  • pricing

    Flex Credits replace per-conversation-only billing

    $2 per conversationFlex Credits from $500

    source
Subscribe to Agentforce changes

Agentforce compared

Straight head-to-head pages against the busiest products in Enterprise Platforms.

Agentforce vs Amazon Q BusinessAgentforce vs watsonx OrchestrateAgentforce vs Atlassian RovoAgentforce vs Microsoft 365 CopilotAgentforce vs Zoom AI CompanionAgentforce vs Oracle Fusion AI Agents

How to cite this page

Free to cite and reuse under CC BY 4.0. Permalink: https://tomorrow.aliensquad.ai/tools/salesforce-agentforce

APA
Tomorrow. (2026). Agentforce — version, pricing and model stack [Data set entry]. AlienSquad. Retrieved 2026-09-17, from https://tomorrow.aliensquad.ai/tools/salesforce-agentforce
BibTeX
@misc{tomorrow-tools-salesforce-agentforce,
  author       = {{Tomorrow}},
  title        = {Agentforce — version, pricing and model stack},
  year         = {2026},
  publisher    = {AlienSquad},
  howpublished = {\url{https://tomorrow.aliensquad.ai/tools/salesforce-agentforce}},
  note         = {Accessed: 2026-09-17}
}