Agentforce
Agentforce builds retrieval-grounded agents on Salesforce's Data Cloud, with an Atlas reasoning engine and per-conversation or flex-credit pricing.
Full Agentforce record →Head to head
Agentforce vs Microsoft 365 Copilot
Agentforce (Salesforce) and Microsoft 365 Copilot (Microsoft) both sit in Enterprise Platforms. Agentforce is the cheaper entry point at from $2/mo. Microsoft 365 Copilot shipped more tracked changes in the last 30 days (4 vs 1). Every value below comes from the latest crawl of the vendors' own pages.
| Attribute | Agentforce Salesforce | Microsoft 365 Copilot Microsoft |
|---|---|---|
| Segment | Enterprise Platforms | Enterprise Platforms |
| Version | Agentforce | Microsoft 365 Copilot |
| Entry cost | from $2/mo | from $30/mo |
| Pricing tiers | Standard Conversation Rate $2 | Microsoft 365 Copilot $30 |
| Model stack | Agentforce · Claude · GPT-5 class · Salesforce Agentforce · Salesforce Agentforce Models · Salesforce AI Models · Salesforce Atlas Reasoning Engine · xGen | Anthropic (as subprocessor option) · Anthropic (subprocessor opt-in) · Anthropic (unspecified model) · Anthropic Claude · Anthropic Models · Claude 3 Opus · Claude 3.5 Sonnet · GPT-4o · GPT-5 class · Microsoft Copilot · Phi |
| Context window | Model-dependent | 128K |
| Public API | ||
| Routes models | ||
| Changes / 30d | 1 | 4 |
| Origin | Global | Global |
| Capabilities | Atlas reasoning engine, Data Cloud grounding, Agent Builder, Testing Center, MCP support, Agentforce Builder, Agentforce Voice, Agentforce Dev Tools | Graph-grounded retrieval, Copilot Studio agents, Excel and PowerPoint generation, Teams meeting recap, Tenant data boundary, Copilot Chat, Agent Builder, SharePoint Integration |
Microsoft 365 Copilot
Copilot sits inside the Microsoft 365 apps with Graph-grounded retrieval over a tenant's own mail, files and meetings, plus Copilot Studio for custom agents.
Full Microsoft 365 Copilot record →