Agents & Automation

Sierra

Sierra · #10 most active of 22 in Agents & Automation

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Sierra builds branded voice and chat agents for support, charging per resolved conversation rather than per seat.

75

Trust score · Mostly verified

2 data points checked · 2026-09-11

Model stack: DisputedVersion: VerifiedHow this works →

Current version

Agent OS 2.0

Entry cost

Pricing is not published (outcomes-based model: pay for results, not tokens). Contact sales.

Changes / 30d

1

The short answers · verified September 9, 2026

What is the latest version of Sierra?
The current shipped version of Sierra is Agent OS 2.0, as of September 9, 2026.
How much does Sierra cost?
Sierra has no published flat entry price. Pricing is not published (outcomes-based model: pay for results, not tokens). Contact sales.
What AI model does Sierra use?
Sierra runs primarily on Claude.

Source: Sierrasierra.ai · Reusable under CC BY 4.0 — cite Tomorrow

Capabilities

  • Voice and chat agents
  • Agent OS
  • Brand persona control
  • Supervisor tooling
  • Outcome analytics
  • Horizon (Long-horizon agents)
  • Ghostwriter (Agent-building agent)
  • Agent Studio 2.0
  • Agent Data Platform (ADP)
  • MCP Gateway
  • Multi-channel support
  • Agency (Secure sandboxes)
  • Horizon agents
  • Ghostwriter
  • Agent Data Platform
  • Outcomes-based pricing
  • Agent Studio
  • Horizon
  • Context Engine
  • Ghostwriter agent builder
  • Agency sandboxes
  • Agency Sandboxes
  • Voice Personas
  • Agent OS 2.0
  • Insights Explorer
  • Plaid integration
  • Plaid Integration
  • Agency
  • Release governance
  • IVR navigation
  • Guardrails
  • Horizon Agent
  • Multimodal agents
  • Goals and guardrails

Pricing

  • Outcome pricing

    per resolution

    Free

Entry price over time

Not enough pricing history yet — we start charting from the second observation.

Geek mode

Models under the hood

  • Claude

    Anthropic

    disclosed
  • GPT-5 class

    OpenAI

    disclosed
  • Sierra Agent OS 2.0

    Sierra

    unknown

Context window

Model-dependent

Public API

yes

Multi-model routing

yes

Stack signals

  • Pinecone
  • Plaid

Shared model stack

Other tracked products running on the same foundation models — a quick read on how much of the catalog moves when one of these models changes.

green disclosed · amber inferred · grey unattributed. Aliases are folded into one model; provider concentration counts only models with an established vendor.

Reported scale

Reference data. Each figure is whatever the source actually said — weekly users, downloads, revenue run-rate — with its own definition and date. These are not comparable between tools and are never used to rank anything.

No public usage figure on record for this product.

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Elsewhere on the same models

Products in other segments that name one of Sierra's models in their stack.

Agentforce

Salesforce

1

Autonomous service and sales agents grounded in CRM data.

Version
Agentforce
Cost
from $2/mo
Model
Claude
AI/BI Genie

Databricks

4

Ask your lakehouse questions

Version
Genie
Cost
No additional license fees. Included with Databricks Lakehouse usage (standard DBU rates apply).
Model
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Enterprise assistant grounded in a company's AWS-connected content.

Version
Amazon Q Business
Cost
Free tier · from $3/mo
Model
Claude
Amazon Q Developer

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8

AWS-native coding agent

Version
Amazon Q Developer
Cost
Free tier available with 50 agentic chat interactions per month. Paid pricing not fully detailed on this page.
Model
Claude
AssemblyAI

AssemblyAI

5

Speech intelligence API

Version
Universal-3.5 Pro
Cost
Free tier with $50 free credits, then pay-as-you-go starting at $0.15/hr for pre-recorded STT (Universal-2)
Model
Claude
4

Search, chat and agents across Jira, Confluence and connected SaaS.

Version
Rovo
Cost
Included with paid Atlassian Cloud plans (Jira, Confluence, Jira Service Management) starting with Standard plans.
Model
Claude

Change history

  • capability

    New capabilities: Horizon Agent

    31 tracked32 tracked · +Horizon Agent

    source
  • capability

    New capabilities: Agency, Release governance

    27 tracked29 tracked · +Agency, Release governance

    source
  • capability

    New capabilities: Voice Personas, Horizon agents, Context Engine

    5 tracked11 tracked · +Voice Personas, Horizon agents, Context Engine, Agency, MCP Gateway, Pinecone

    source
  • capability

    New capabilities: Agency Sandboxes

    217

    source
  • capability

    New capabilities: Ghostwriter agent builder, Agency sandboxes

    198

    source
  • capability

    New capabilities: Agent Studio, Horizon, Context Engine

    166

    source
  • capability

    New capabilities: Horizon agents, Ghostwriter, Agent Data Platform

    126

    source
  • version

    Sierra moved to Agent OS 2.0

    2025Agent OS 2.0

    source
  • capability

    New capabilities: Horizon (Long-horizon agents), Ghostwriter (Agent-building agent), Agent Studio 2.0

    58

    source
  • capability

    New capabilities: Ghostwriter, Insights Explorer

    8 tracked10 tracked · +Ghostwriter, Insights Explorer

    source
  • capability

    New capabilities: Voice AI, Live Assist, Context engineering

    10 tracked14 tracked · +Voice AI, Live Assist, Context engineering, Always-on evaluation layer

    source
  • capability

    New capabilities: Agent OS 2.0, Voice agents, Linnaeus search model

    7 tracked11 tracked · +Agent OS 2.0, Voice agents, Linnaeus search model, Darwin reranking model

    source
  • model

    Sierra added Darwin, Linnaeus to its model stack

    Darwin, Linnaeus

    source
  • capability

    New capabilities: Agent Studio 2.0, PCI-compliant payments, Ghostwriter

    7 tracked11 tracked · +Agent Studio 2.0, PCI-compliant payments, Ghostwriter, Explorer

    source
  • capability

    New capabilities: Agent Studio, Agent SDK, Live Assist

    7 tracked10 tracked · +Agent Studio, Agent SDK, Live Assist

    source
  • model

    Sierra added Constellation of models (15+ purpose-built models) to its model stack

    Constellation of models (15+ purpose-built models)

    source
  • capability

    New capabilities: Expert Answers

    7 tracked8 tracked · +Expert Answers

    source
  • capability

    New capabilities: Publish to ChatGPT, Workspaces, Visual Attachments

    5 tracked8 tracked · +Publish to ChatGPT, Workspaces, Visual Attachments

    source
  • capability

    New capabilities: Voice Personas, Agent OS 2.0, Insights Explorer

    22 tracked25 tracked · +Voice Personas, Agent OS 2.0, Insights Explorer

    source
  • capability

    New capabilities: Plaid Integration

    26 tracked27 tracked · +Plaid Integration

    source
  • capability

    New capabilities: Plaid integration

    25 tracked26 tracked · +Plaid integration

    source
  • model

    Sierra added Sierra Agent OS 2.0 to its model stack

    Claude, GPT-5 classClaude, GPT-5 class, Sierra Agent OS 2.0

    source
  • capability

    New capabilities: IVR navigation

    29 tracked30 tracked · +IVR navigation

    source
  • capability

    New capabilities: Guardrails

    30 tracked31 tracked · +Guardrails

    source
  • capability

    New capabilities: Multimodal agents

    32 tracked33 tracked · +Multimodal agents

    source
  • capability

    New capabilities: Goals and guardrails

    33 tracked34 tracked · +Goals and guardrails

    source
Subscribe to Sierra changes

Sierra compared

Straight head-to-head pages against the busiest products in Agents & Automation.

How to cite this page

Free to cite and reuse under CC BY 4.0. Permalink: https://tomorrow.aliensquad.ai/tools/sierra

APA
Tomorrow. (2026). Sierra — version, pricing and model stack [Data set entry]. AlienSquad. Retrieved 2026-09-17, from https://tomorrow.aliensquad.ai/tools/sierra
BibTeX
@misc{tomorrow-tools-sierra,
  author       = {{Tomorrow}},
  title        = {Sierra — version, pricing and model stack},
  year         = {2026},
  publisher    = {AlienSquad},
  howpublished = {\url{https://tomorrow.aliensquad.ai/tools/sierra}},
  note         = {Accessed: 2026-09-17}
}