← Segments

Enterprise Platforms

AI woven into the suites large organisations already run — productivity, CRM, ITSM, ERP and decision platforms.

17 tools · 44 changes / 30d

Agentforce

Salesforce

1

Autonomous service and sales agents grounded in CRM data.

Version
Agentforce
Cost
from $2/mo
Model
Claude

Enterprise assistant grounded in a company's AWS-connected content.

Version
Amazon Q Business
Cost
Free tier · from $3/mo
Model
Claude
5

Search, chat and agents across Jira, Confluence and connected SaaS.

Version
Rovo
Cost
Included in Standard, Premium, or Enterprise plans of Jira, Confluence, Jira Service Management, or Collections.
Model
ChatGPT

Content-layer AI over enterprise document repositories.

Version
2025
Cost
Bundled from Enterprise Plus
Model
Gemini

Universal search and answers across connected apps.

Version
2025
Cost
from $10/mo
Model
frontier LLM
Fin

Intercom

Support agent priced per resolution.

Version
Fin 3
Cost
$0.99 per resolution
Model
Claude

Gemini across Docs, Sheets, Gmail and Meet.

Version
2025
Cost
Bundled in Workspace plans
Model
Gemini 3

AI assistant embedded across Word, Excel, Outlook, Teams and Windows.

Version
Microsoft 365 Copilot
Cost
from $30/mo
Model
Anthropic (subprocessor opt-in)

Embedded AI agents across Fusion ERP, HCM and supply chain.

Version
Fusion Cloud Applications
Cost
Pricing not publicly listed in the provided documentation
Model
Cohere Command
Palantir AIP

Palantir

2

LLM agents wired into an operational ontology of enterprise and defence data.

Version
AIP
Cost
Pricing is not publicly disclosed. Contact Palantir for enterprise quotes.
Model
Claude

Copilot and agents across SAP ERP, finance and supply-chain modules.

Version
Joule
Cost
Base AI included with cloud subscriptions. Premium AI priced in AI Units (consumption-based / per-user plans).
Model
Claude

Agentic automation across IT, HR and customer service workflows.

Version
Zurich
Cost
Pro Plus / Enterprise Plus tiers
Model
Apriel
Slack AI

Salesforce

Search, recaps and agents inside the work graph.

Version
2025
Cost
Bundled in paid Slack plans
Model
Einstein + frontier

Enterprise agent builder with open model choice and governance.

Version
watsonx Orchestrate
Cost
Free tier · from $578/mo
Model
GPT-OSS

HR and finance agents on the Workday data model.

Version
2025
Cost
Enterprise quoted
Model
in-house + frontier

Resolution-priced agents inside the incumbent helpdesk.

Version
2025
Cost
Per-resolution + seats
Model
frontier LLM

Meeting summaries, tasks and agentic follow-up inside Zoom Workplace.

Version
7.2.5
Cost
Included with paid Zoom Workplace subscriptions
Model
Claude

Recent changes in Enterprise Platforms

  • capability

    Amazon Q Business — New capabilities: embedded chat API

    195 tracked196 tracked · +embedded chat API

    source
  • capability

    watsonx Orchestrate — New capabilities: Evaluation

    150 tracked151 tracked · +Evaluation

    source
  • capability

    Microsoft 365 Copilot — New capabilities: AI-driven copilots, agents, connectors

    210 tracked215 tracked · +AI-driven copilots, agents, connectors, plugins, Copilot Code

    source
  • version

    Zoom AI Companion — Zoom AI Companion moved to 7.2.5

    7.2.27.2.5

    source
  • capability

    Amazon Q Business — New capabilities: q apps, quicksight integration, conversational ai

    192 tracked195 tracked · +q apps, quicksight integration, conversational ai

    source
  • capability

    watsonx Orchestrate — New capabilities: Slack channel, Teams channel

    148 tracked150 tracked · +Slack channel, Teams channel

    source
  • capability

    SAP Joule — New capabilities: Joule Work, base, Joule Work, Agentic Thinking, Joule Assistants

    11 tracked15 tracked · +Joule Work, base, Joule Work, Agentic Thinking, Joule Assistants, SAP Joule for Consultants

    source
  • model

    Microsoft 365 Copilot — Microsoft 365 Copilot added to its model stack

    Anthropic (as subprocessor option), Anthropic (subprocessor opt-in), Anthropic (subprocessor optional), Anthropic (unspecified model), Anthropic Claude, Anthropic Models, Claude (Anthropic as subprocessor opt-in), Claude 3 Opus, Claude 3.5 Sonnet, GPT-4o, GPT-5 class, Microsoft Copilot, PhiAnthropic (as subprocessor option), Anthropic (subprocessor opt-in), Anthropic (subprocessor optional), Anthropic (unspecified model), Anthropic Claude, Anthropic Models, Claude (Anthropic as subprocessor opt-in), Claude 3 Opus, Claude 3.5 Sonnet, GPT-4o, GPT-5 class, Microsoft Copilot, Phi

    source
  • capability

    Microsoft 365 Copilot — New capabilities: Agents usage report, Authoritative content management

    208 tracked210 tracked · +Agents usage report, Authoritative content management

    source
  • model

    Atlassian Rovo — Atlassian Rovo added to its model stack

    Atlassian Rovo Agentic AI, Atlassian Rovo Model Context Protocol (MCP) server, ChatGPT, Claude, GPT-5 class, Unspecified LLM, premium models, unspecified, unspecified AI models, unspecified premium modelsAtlassian Rovo Agentic AI, Atlassian Rovo Model Context Protocol (MCP) server, ChatGPT, Claude, GPT-5 class, Unspecified LLM, premium models, unspecified, unspecified AI models, unspecified premium models

    source
  • capability

    Amazon Q Business — New capabilities: QA chat

    191 tracked192 tracked · +QA chat

    source
  • pricing

    watsonx Orchestrate — Entry price decreased to $578/mo

    $6360$578

    source
  • capability

    watsonx Orchestrate — New capabilities: Webchat channel

    147 tracked148 tracked · +Webchat channel

    source
  • capability

    Microsoft 365 Copilot — New capabilities: SharePoint list agent, Researcher agent, HubSpot Connector

    205 tracked208 tracked · +SharePoint list agent, Researcher agent, HubSpot Connector

    source
  • version

    Oracle Fusion AI Agents — Oracle Fusion AI Agents moved to Fusion Cloud Applications

    Fusion AI AgentsFusion Cloud Applications

    source
  • capability

    Zoom AI Companion — New capabilities: Scribe, Transcription

    83 tracked85 tracked · +Scribe, Transcription

    source
  • capability

    Amazon Q Business — New capabilities: AI conversational assistant

    190 tracked191 tracked · +AI conversational assistant

    source
  • version

    watsonx Orchestrate — watsonx Orchestrate moved to watsonx Orchestrate

    SaaSwatsonx Orchestrate

    source
  • pricing

    watsonx Orchestrate — Entry price increased to $6360/mo

    $530$6360

    source
  • version

    Oracle Fusion AI Agents — Oracle Fusion AI Agents moved to Fusion AI Agents

    Fusion ApplicationsFusion AI Agents

    source
  • model

    Microsoft 365 Copilot — Microsoft 365 Copilot added to its model stack

    Anthropic (as subprocessor option), Anthropic (subprocessor opt-in), Anthropic (subprocessor optional), Anthropic (unspecified model), Anthropic Claude, Anthropic Models, Claude (Anthropic as subprocessor opt-in), Claude 3 Opus, Claude 3.5 Sonnet, GPT-4o, GPT-5 class, Microsoft Copilot, PhiAnthropic (as subprocessor option), Anthropic (subprocessor opt-in), Anthropic (subprocessor optional), Anthropic (unspecified model), Anthropic Claude, Anthropic Models, Claude (Anthropic as subprocessor opt-in), Claude 3 Opus, Claude 3.5 Sonnet, GPT-4o, GPT-5 class, Microsoft Copilot, Phi

    source
  • model

    Atlassian Rovo — Atlassian Rovo added to its model stack

    Atlassian Rovo Agentic AI, Atlassian Rovo Model Context Protocol (MCP) server, ChatGPT, Claude, GPT-5 class, Unspecified LLM, premium models, unspecified, unspecified AI models, unspecified premium modelsAtlassian Rovo Agentic AI, Atlassian Rovo Model Context Protocol (MCP) server, ChatGPT, Claude, GPT-5 class, Unspecified LLM, premium models, unspecified, unspecified AI models, unspecified premium models

    source
  • capability

    Amazon Q Business — New capabilities: Image responses, Embedded chat

    188 tracked190 tracked · +Image responses, Embedded chat

    source
  • capability

    watsonx Orchestrate — New capabilities: workflow automation, chat interface

    145 tracked147 tracked · +workflow automation, chat interface

    source
  • capability

    Oracle Fusion AI Agents — New capabilities: Enterprise Cloud Applications, AI Readiness

    51 tracked53 tracked · +Enterprise Cloud Applications, AI Readiness

    source