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ServiceNow AI Agents

ServiceNow · #3 most active of 17 in Enterprise Platforms

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ServiceNow's AI Agent Orchestrator coordinates task agents over the Now Platform, using its own domain models alongside frontier providers.

Current version

Zurich

Entry cost

Pro Plus / Enterprise Plus tiers

Changes / 30d

1

Capabilities

  • AI Agent Orchestrator
  • Now Assist skills
  • Workflow Data Fabric
  • Agent Studio
  • AI Control Tower

Pricing

  • Pro Plus

    quoted

    Free

  • Enterprise Plus

    quoted

    Free

Entry price over time

Not enough pricing history yet — we start charting from the second observation.

Geek mode

Models under the hood

  • Now LLM

    ServiceNow

    disclosed

  • Apriel

    ServiceNow

    disclosed

  • Azure OpenAI

    Microsoft

    disclosed

Context window

Model-dependent

Public API

yes

Multi-model routing

yes

Stack signals

  • Now Platform
  • RaptorDB
  • Nvidia NIM
  • MCP

Shared model stack

Other tracked products running on the same foundation models — a quick read on how much of the catalog moves when one of these models changes.

green disclosed · amber inferred · grey unknown

Reported scale

Reference data. Each figure is whatever the source actually said — weekly users, downloads, revenue run-rate — with its own definition and date. These are not comparable between tools and are never used to rank anything.

No public usage figure on record for this product.

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Elsewhere on the same models

Products in other segments that name one of ServiceNow AI Agents's models in their stack.

AutoGen

Microsoft

Multi-agent conversation framework from Microsoft Research.

Version
0.4
Cost
Open source
Model
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Change history

  • version

    Zurich release ships AI Agent Orchestrator and AI Control Tower

    YokohamaZurich

    source