Enterprise assistant grounded in a company's AWS-connected content.
- Version
- Amazon Q Business
- Cost
- Free tier · from $3/mo
- Model
- Claude
ServiceNow AI Agents
ServiceNow · #14 most active of 17 in Enterprise Platforms
ServiceNow's AI Agent Orchestrator coordinates task agents over the Now Platform, using its own domain models alongside frontier providers.
Current version
Zurich
Entry cost
Pro Plus / Enterprise Plus tiers
Changes / 30d
0
The short answers
- What is the latest version of ServiceNow AI Agents?
- The current shipped version of ServiceNow AI Agents is Zurich.
- How much does ServiceNow AI Agents cost?
- ServiceNow AI Agents has no published flat entry price. Pro Plus / Enterprise Plus tiers
- What AI model does ServiceNow AI Agents use?
- ServiceNow AI Agents runs primarily on Apriel.
Source: ServiceNow — www.servicenow.com · Reusable under CC BY 4.0 — cite Tomorrow
Capabilities
- AI Agent Orchestrator
- Now Assist skills
- Workflow Data Fabric
- Agent Studio
- AI Control Tower
Pricing
Pro Plus
quoted
Free
Enterprise Plus
quoted
Free
Entry price over time
Not enough pricing history yet — we start charting from the second observation.
Geek mode
Models under the hood
- disclosed
Apriel
ServiceNow
- disclosed
Azure OpenAI
Microsoft
- disclosed
Now LLM
ServiceNow
Context window
Model-dependent
Public API
yes
Multi-model routing
yes
Stack signals
- Now Platform
- RaptorDB
- Nvidia NIM
- MCP
Shared model stack
Other tracked products running on the same foundation models — a quick read on how much of the catalog moves when one of these models changes.
- Azure OpenAIMicrosoft · 2 products
- AprielServiceNow · 1 product
- Now LLMServiceNow · 1 product
green disclosed · amber inferred · grey unattributed. Aliases are folded into one model; provider concentration counts only models with an established vendor.
Reported scale
Reference data. Each figure is whatever the source actually said — weekly users, downloads, revenue run-rate — with its own definition and date. These are not comparable between tools and are never used to rank anything.
No public usage figure on record for this product.
Public market scorecard
ServiceNow investor relationsServiceNow trades as NYSE: NOW. Figures below are as reported for Q2 2026 on Jul 22, 2026; market levels are the close on Aug 6, 2026 and are a reference marker, not a live quote.
Q2 2026 revenue
~$3.5B
+21% YoY
- Customers >$5M ACV
- ~600
- Now Assist
- fastest-ramping product in company history
Also in Enterprise Platforms
All Enterprise PlatformsEnterprise agent builder with open model choice and governance.
- Version
- 2026
- Cost
- Free tier · from $530/mo
- Model
- GPT-OSS
Atlassian Rovo
Atlassian
4
Search, chat and agents across Jira, Confluence and connected SaaS.
- Version
- Rovo
- Cost
- Included in Standard, Premium, and Enterprise plans of Jira, Confluence, or Collections. Uses a credit-based system.
- Model
- Claude
Microsoft 365 Copilot
Microsoft
4
AI assistant embedded across Word, Excel, Outlook, Teams and Windows.
- Version
- Microsoft 365 Copilot
- Cost
- from $30/mo
- Model
- Anthropic (subprocessor opt-in)
3
Meeting summaries, tasks and agentic follow-up inside Zoom Workplace.
- Version
- 7.2.0
- Cost
- Included with paid Zoom user accounts
- Model
- Claude
Agentforce
Salesforce
2
Autonomous service and sales agents grounded in CRM data.
- Version
- Agentforce
- Cost
- from $2/mo
- Model
- Claude
Elsewhere on the same models
Products in other segments that name one of ServiceNow AI Agents's models in their stack.
AutoGen
Microsoft
Multi-agent conversation framework from Microsoft Research.
- Version
- 0.4
- Cost
- Open source
- Model
- Azure OpenAI
Change history
- version
ServiceNow AI Agents compared
Straight head-to-head pages against the busiest products in Enterprise Platforms.
How to cite this page
Free to cite and reuse under CC BY 4.0. Permalink: https://tomorrow.aliensquad.ai/tools/servicenow-ai-agents
APA
Tomorrow. (2026). ServiceNow AI Agents — version, pricing and model stack [Data set entry]. AlienSquad. Retrieved 2026-09-17, from https://tomorrow.aliensquad.ai/tools/servicenow-ai-agents
BibTeX
@misc{tomorrow-tools-servicenow-ai-agents,
author = {{Tomorrow}},
title = {ServiceNow AI Agents — version, pricing and model stack},
year = {2026},
publisher = {AlienSquad},
howpublished = {\url{https://tomorrow.aliensquad.ai/tools/servicenow-ai-agents}},
note = {Accessed: 2026-09-17}
}