ServiceNow AI Agents
ServiceNow's AI Agent Orchestrator coordinates task agents over the Now Platform, using its own domain models alongside frontier providers.
Full ServiceNow AI Agents record →Head to head
ServiceNow AI Agents (ServiceNow) and Zoom AI Companion (Zoom) both sit in Enterprise Platforms. Zoom AI Companion shipped more tracked changes in the last 30 days (3 vs 0). Every value below comes from the latest crawl of the vendors' own pages.
| Attribute | ServiceNow AI Agents ServiceNow | Zoom AI Companion Zoom |
|---|---|---|
| Segment | Enterprise Platforms | Enterprise Platforms |
| Version | Zurich | 7.2.0 |
| Entry cost | Pro Plus / Enterprise Plus tiers | Included with paid Zoom user accounts |
| Pricing tiers | Pro Plus free · Enterprise Plus free | Zoom AI Companion free |
| Model stack | Apriel · Azure OpenAI · Now LLM | AI Companion · Claude · GPT-5 class · Zoom SLM |
| Context window | Model-dependent | Model-dependent |
| Public API | ||
| Routes models | ||
| Changes / 30d | 0 | 3 |
| Origin | Global | Global |
| Capabilities | AI Agent Orchestrator, Now Assist skills, Workflow Data Fabric, Agent Studio, AI Control Tower | Meeting summaries, Agentic task completion, Voice recorder, Federated model routing, Docs generation, Voice Translator, Real-time Transcription, AI-generated Summaries |
ServiceNow's AI Agent Orchestrator coordinates task agents over the Now Platform, using its own domain models alongside frontier providers.
Full ServiceNow AI Agents record →AI Companion is included at no extra cost with paid Zoom plans and federates several models rather than relying on a single provider.
Full Zoom AI Companion record →