Enterprise assistant grounded in a company's AWS-connected content.
- Version
- Amazon Q Business
- Cost
- Free tier · from $3/mo
- Model
- Claude
Zendesk AI Agents
Zendesk · #17 most active of 17 in Enterprise Platforms
Resolution-priced agents inside the incumbent helpdesk.
Current version
2025
Entry cost
Per-resolution + seats
Changes / 30d
0
The short answers
- What is the latest version of Zendesk AI Agents?
- The current shipped version of Zendesk AI Agents is 2025.
- How much does Zendesk AI Agents cost?
- Zendesk AI Agents has no published flat entry price. Per-resolution + seats
- What AI model does Zendesk AI Agents use?
- Zendesk AI Agents runs primarily on frontier LLM.
Source: Zendesk (no public source page recorded) · Reusable under CC BY 4.0 — cite Tomorrow
Capabilities
- Agent copilot
- Autonomous agents
- QA
Pricing
Per-resolution + seats
Entry price over time
Not enough pricing history yet — we start charting from the second observation.
Geek mode
Models under the hood
- disclosed
frontier LLM
Provider undisclosed
Context window
—
Public API
no
Multi-model routing
no
Stack signals
- Zendesk platform
Shared model stack
Other tracked products running on the same foundation models — a quick read on how much of the catalog moves when one of these models changes.
- frontier LLMProvider undisclosed · 6 products
green disclosed · amber inferred · grey unattributed. Aliases are folded into one model; provider concentration counts only models with an established vendor.
Reported scale
Reference data. Each figure is whatever the source actually said — weekly users, downloads, revenue run-rate — with its own definition and date. These are not comparable between tools and are never used to rank anything.
No public usage figure on record for this product.
Also in Enterprise Platforms
All Enterprise PlatformsEnterprise agent builder with open model choice and governance.
- Version
- 2026
- Cost
- Free tier · from $530/mo
- Model
- GPT-OSS
Atlassian Rovo
Atlassian
4
Search, chat and agents across Jira, Confluence and connected SaaS.
- Version
- Rovo
- Cost
- Included with paid Atlassian Cloud plans (Jira, Confluence, Jira Service Management) starting with Standard plans.
- Model
- Claude
Microsoft 365 Copilot
Microsoft
4
AI assistant embedded across Word, Excel, Outlook, Teams and Windows.
- Version
- Microsoft 365 Copilot
- Cost
- from $30/mo
- Model
- Anthropic (subprocessor opt-in)
4
Meeting summaries, tasks and agentic follow-up inside Zoom Workplace.
- Version
- 7.1.8
- Cost
- Included at no additional cost with paid Zoom service plans (free tier / Zoom AI Companion included in paid plans).
- Model
- Claude
Oracle Fusion AI Agents
Oracle
2
Embedded AI agents across Fusion ERP, HCM and supply chain.
- Version
- 25D
- Cost
- Pricing not disclosed
- Model
- Cohere Command
Elsewhere on the same models
Products in other segments that name one of Zendesk AI Agents's models in their stack.
Everlaw
Everlaw
Ediscovery and litigation platform with generative review.
- Version
- 2025
- Cost
- Enterprise quoted
- Model
- frontier LLM
Heidi Health
Heidi
Clinical scribe used widely outside the US.
- Version
- 2025
- Cost
- Free tier · from $99/mo
- Model
- frontier LLM
Sigma AI
Sigma Computing
Spreadsheet-style cloud analytics with AI query.
- Version
- 2025
- Cost
- Enterprise quoted
- Model
- frontier LLM
Change history
No changes recorded yet.
Zendesk AI Agents compared
Straight head-to-head pages against the busiest products in Enterprise Platforms.
How to cite this page
Free to cite and reuse under CC BY 4.0. Permalink: https://tomorrow.aliensquad.ai/tools/zendesk-ai
APA
Tomorrow. (2026). Zendesk AI Agents — version, pricing and model stack [Data set entry]. AlienSquad. Retrieved 2026-09-17, from https://tomorrow.aliensquad.ai/tools/zendesk-ai
BibTeX
@misc{tomorrow-tools-zendesk-ai,
author = {{Tomorrow}},
title = {Zendesk AI Agents — version, pricing and model stack},
year = {2026},
publisher = {AlienSquad},
howpublished = {\url{https://tomorrow.aliensquad.ai/tools/zendesk-ai}},
note = {Accessed: 2026-09-17}
}